Frequently Asked Questions
Can you ship to my location?
We ship toys to dozens of countries around the globe via the United States Postal Service. Visit our countries page for a full list.
How quickly will I get my toy?
All EnderToys are custom made, so it usually takes us 1-3 business days to put together your toy. Once we build your product and ship it out, it typically takes around 2-5 days to get to you if you're in the United States. If you're somewhere else, it might take up to two weeks. It all depends on the speed of the postal service in your area. At this point, we don't offer expedited shipping services.
What is your return policy?
We have a 30 Day Happiness Guarantee! If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product. Simply email us at [email protected] and let us know why you're not satisfied with your purchase. Please include your 8-digit order number and tell us if you'd like an exchange or a refund.
Are EnderToys made of paper or plastic?
Our toys are made out of highly-durable plastic. We use injection molding to make the base of your toy. Afterward, we take the skins made or selected by you and print them onto a high quality, water-resistant vinyl adhesive.
Does my EnderToy come with accessories?
Yes! Inside your EnderToys box is an additional tool (such as an axe or a sword) which can be inserted into your EnderToy's hands, as well as a cape. These accessories are randomly chosen to go with each toy.
Are the arms and legs movable?
Yup, the arms and legs are fully posable. In addition, the arms, legs, and heads are all interchangeable, which means you can get a few EnderToys and then have fun coming up with new combinations!
How big are the toys?
EnderToys are 4 inches tall (about 10 centimeters).